How does one steer a person to their potential and then guide them to see a problem as an opportunity? It could be said that personal optimism and pessimism are the defining difference, or maybe it’s a result of employment versus ownership role, or maybe it’s the winning mindset or its absence which is crucial. Undoubtedly, each of these will play a part but most likely though it is leadership that is missing.  Not leadership as in the “steering the firm in the right direction” leadership, but leadership as in steering the person to their potential. The book, The Diamond Cutter by Roach and McNally, provides guidance on how to build oneself into a truly authentic leader – one who will seek to manage himself so that those around him feel his constancy, generosity and personal interest and so they grow to trust him and through...

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